About Luca
After graduating from college in 2020 he and his family wanted to put his knowledge and love of Braille to good use by creating a business that would specialize in providing Braille services. And so "Braille by Luca" was born.
Frequently Asked Questions
Are your cards only for Braille readers?
Absolutely not. In fact, many of our customers do not know Braille at all. Every card is supplied with a bookmark which has the Braille code on it, so everyone can decode their message. This is part of the fun and makes Luca's cards so unique and popular.
Do you make the cards yourself?
Yes, we do! Every single card is individually crafted and therefore no 2 cards will ever be the same. We paint, cut, stitch and braille every card individually and always include tactile features. Our cards are truly one of a kind.
Why are your cards tactile?
Offering tactile cards is part of being accessible. Our goal is to create cards that are interesting for vision impaired people and equally fun and beautiful for everyone.
How much is postage?
Postage is free! You just tell us where to send the card(s) to.
I lost my bookmark, can I get another one?
Oh no! Don't worry, you can find a copy here.
What is your returns policy?
Personalised messages: Luca and his team take care to provide quality products. Since each card is personalised, we do not allow returns on customised cards, except in the case of mistakes or error. If you feel as though there is a mistake, please send us an email at [email protected] along with a photo of the braille and item, and we will take reasonable steps to resolve this.
Non-personalised items (includes items with non-customised brailled messages): We make every effort to source quality materials and provide a quality product. If you feel as though what we have provided is not up to scratch, please email us at [email protected] along with a photo of the braille/item, and we will take reasonable steps to resolve this.
Please contact us within 30 days of receiving your order to discuss returns or issues. We desire to take every step to ensure you receive a quality product but reserve the right to determine what reasonable steps can be taken.